Privacy policy

Who is responsible for this data

Jorge Miguel Freitas de Oliveira trading as La Sociedad, ABN 19 574 561 595, Melbourne, Victoria. Privacy questions go to admin@la-sociedad.club. The privacy law that applies is Australia's Privacy Act 1988.

If your login was given to you by a different business, that business decides who may use the app and what is recorded in its register; Jorge Miguel Freitas de Oliveira trading as La Sociedad runs the service for it.

What La Sociedad Ops is

La Sociedad Ops is a personal-safety app for people who meet others alone as part of their work. It does three things: a check-in timer that asks whether you are out and safe when your time is up, and tells your emergency contact if you do not answer; screening a phone number against the warnings your business has recorded; and a warnings register your business keeps. It sends no messages to the people you meet, takes no payments, and shows no advertising.

It is for adults (18 and over), on logins given to them by the business they work with. There is no sign-up inside the app and no account is offered to the public.

La Sociedad Ops is not an emergency service and does not contact one. In immediate danger, call 000 (in Australia).

What it holds about you, the person signed in

• Your login: the username your business gave you, and when it was used or refused. Your password is stored only as a one-way hash.
• Your phone: that it is an iPhone or an Android phone, the app version, when it was last used, and the notification address Apple or Google issued for it. No advertising identifier and no contacts are read.
• Your check-ins: when each started and how long it was for, where you said you would be, the phone number of the person you were meeting if you typed one, any extensions, when you were asked, and how it ended — including, if you answered by text message, the words of your answer.
• Your location, only if you allow it and only while a check-in is running: the position of your phone when you start a check-in, while the app is open during it, and when you tap Help. It is never collected when no check-in is running. The app shows you when it is being shared, and you can refuse the permission and still use everything else.
• Your mobile number, which your business holds, so the service can text you "are you out and safe?" when a check-in runs out.
• What you record: each warning and screening result you enter — the number, the category, where it came from, any note, and when — and that you agreed to the register's rules.

Face ID or fingerprint, if you turn the app lock on, is checked by your phone. The app is told only whether the check passed; it never sees or stores your face or fingerprint.

What it holds about other people

Two kinds of people have information in the app without using it:

• Your emergency contact: a mobile number your business has set. It is texted when you tap Help, when a check-in runs out without an answer, and when you send a test. The app does not show you that number.
• A person whose number is screened or recorded: the phone number; whether it is a mobile or a landline and which carrier issued it (an automatic lookup); any screening result or warning somebody in your business recorded against it, with the category, where it came from, an optional note, who recorded it and when; and, in words only, whether your business has had trouble with the number before.

A person whose number is screened has not been asked first. The business keeps this information for one purpose: the safety of the people who work with it. It is shown only to people signed in on that business's logins, is never published, and is not sold or shared with advertisers. If you believe your number is held and want to know what is recorded, or want it corrected or removed, write to admin@la-sociedad.club.

Who else processes this data, and why

• The text-message carrier sends the "are you out and safe?" text to you and the alert to your emergency contact, receives your reply, and looks up whether a screened number is a mobile or a landline. An alert contains where you said you would be and, if you shared it, a map link to your phone's position. The carrier is Twilio.
• Apple's and Google's notification services deliver a notification to your phone. It is always the same generic line — it never contains a number, a name, a place or a message. The app then asks its own server what happened.
• A number-risk service, only if your business has switched one on, is sent a phone number being screened and returns a risk score.
• An AI writing service, only if your business has switched it on for its own records, is sent the outcome of a screening — which checks ran and what each one returned — and writes a short summary of it for the business. It is never sent a phone number, a name, an address or anything you typed, and the summary is not shown in this app.
• The hosting provider runs the service and its database. The host is Railway, and both run in its EU West region, in Amsterdam, the Netherlands.

So personal information is held outside Australia: the database in the Netherlands, and the carrier and the notification services process it in other countries, mainly the United States.

Two outside websites. From a screening result you can open a safety register and a caller-ID service in your own phone's browser to look the number up yourself. The app sends those sites nothing; your browser opens the page with the number in the address, under those sites' own privacy policies.

La Sociedad Ops contains no advertising and no analytics or tracking software. Nothing you type in it — a number, an address, a note — is sent to an AI service.

How long it is kept

Check-ins, the locations shared during them, screening results and the record of what was done under each login are kept for as long as the business uses the service, unless you ask for them to be erased sooner.

In the warnings register, a behaviour warning expires three years after it was recorded. A safety warning does not expire on its own; it stays until a person reviews it. A withdrawn warning is kept on record as withdrawn.

Having your login and your data removed

In the app: Settings → Removing your login → Ask for my login to be removed. Or write to admin@la-sociedad.club from any address and say which login is yours. The request goes to the owner of your business; a person acts on it and records the decision, and you are told what was erased and what was kept. The business will respond within 30 days. The full steps are on the account deletion page.

Your rights

You may ask to see the personal information held about you, ask for it to be corrected if it is wrong, and complain if you believe it has been mishandled. Complain to the business first, at admin@la-sociedad.club. If you are not satisfied with the answer, you may be able to complain to the Office of the Australian Information Commissioner (OAIC), which handles complaints under the Privacy Act 1988.

Children

La Sociedad Ops is for adults only. It is not directed at anyone under 18, and a login is never given to one.

Changes to this page

This page was last changed on 5 October 2026. Changes are announced by updating this page.